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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sam Powers

November 15, 2024

5  out of  5
rating by Sam Powers
"Friendly, comprehensive service."
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Gage Zieske

November 15, 2024

5  out of  5
rating by Gage Zieske
"Highly recommended these guys. Definitely the best quality and best price I could find in the hills!"
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mary haskett

November 14, 2024

5  out of  5
rating by mary haskett
"Duke was knowledgeable, personable, & gave a great speel about State Farm Insurance. We compared my present insurance and I easily found what I was looking for, more coverage for $1619.21 less than I was going to have to pay for insurance I had zero claims on. Thank you for the stellar advice and insurance coverage. Mary Sue Haskett"
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Jason RedBear

November 12, 2024

5  out of  5
rating by Jason RedBear
"These guys were very professional and courteous , they help me with all my insurance needs with a great price , kameron the State Farm agent was very helpful in working with me to get the insurance I needed."
We responded:
"We're so glad to hear that Kameron and the team were able to assist with your insurance needs. Your feedback on their professionalism and courtesy is music to our ears. Thanks for choosing us! – Bruce"
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Chad

November 12, 2024

5  out of  5
rating by Chad
"Zero exaggeration, or embellishment, 3 - 10x the coverage for ~20% less than any other company I quoted (home, auto, & PL). Plus, I was able to insure my custom car for what it’s actually worth and I’m not restricted to only driving it to car shows and parades. Kameron made it easy, painless, and effortless."
We responded:
"Thank you for sharing your experience, Chad! We're thrilled that we could provide you with exceptional coverage that not only meets your needs but exceeds your expectations. It’s fantastic to know that insuring your custom car was a breeze and that you have the freedom to enjoy it beyond just shows and parades! Kameron and the team at Kitterman State Farm are here to make the insurance process smooth and enjoyable, and your kind words truly motivate us. If you need anything else or have more vehicles to insure, we’re just a call away!"
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Landon Sieveke

November 12, 2024

5  out of  5
rating by Landon Sieveke
"Justin Gwinn was always very helpful and relatable, he was able to get my policy done quickly. I appreciated his help today."
We responded:
"Thank you for taking the time to leave a review, Landon! We’re glad Justin was able to guide you through the insurance process quickly and smoothly."
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Tiarra Muir

November 11, 2024

5  out of  5
rating by Tiarra Muir
"Mat was very accommodating. I called in the morning to get a quote and in a couple hours he had it ready! He was very kind and efficient! I definitely recommend!"
We responded:
"Tiarra, thank you so much for your recommendation! "
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Angela

November 9, 2024

5  out of  5
rating by Angela
"This was such a great experience. Justin explained everything so well and thoroughly. Everyone in the office was so friendly and welcoming."
We responded:
"We definitely love hearing feedback like this, Angela! Thank you for choosing to do business with Justin & the team at Kitterman State Farm."
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Connie Olson

November 8, 2024

5  out of  5
rating by Connie Olson
"Always appreciate great service at Kitterman State Farm. Had the opportunity to visit with Melissa Rivers to review our insurance today. She provided excellent customer service."
We responded:
"Hi Connie! Thank you so much for your kind words! We're thrilled to hear that Melissa provided you with excellent service during your visit. It's always a pleasure to assist and ensure you feel at home with us. - Bruce"
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Laura Sever

November 7, 2024

5  out of  5
rating by Laura Sever
"Jackson is a polite young man with exceptional customer courtesy on the phone:)"
We responded:
"Thank you for the kind words about Jackson! We are glad we were able to assist you. I’ll let him know he got a shout-out from you! - Bruce"
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John Cronin

November 5, 2024

5  out of  5
rating by John Cronin
"Melissa reached out to me after one of my vehicles was totaled and provided excellent assistance with getting my policy updated!"
We responded:
"Good afternoon John! Thank you for letting us know how satisfied you were with Melissa and our team when it comes to your policies. Sorry about the total loss but we're glad you are taken care of now!"
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Jay Raniseski

November 4, 2024

5  out of  5
rating by Jay Raniseski
"When I called to update my auto policy, State Farm associate Jackson went the extra mile in turning over every proverbial stone to get me the best rate and every possible discount. He was not only friendly, but also punctual in getting back to me with information. Fantastic job!!!!"
We responded:
"Thank you so much for taking the time to share your experience with Kitterman State Farm! We’re thrilled to hear that Jackson provided you with exceptional service while helping with your auto policy. He truly embodies our commitment to putting our customers first, and it's wonderful to know that he made a positive impact on your experience. Your kind words motivate our team to continue delivering the best possible service. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Have a wonderful evening, Jay!"
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Laurey Dann

November 3, 2024

5  out of  5
rating by Laurey Dann
"Melissa Rivers was very helpful, nice and cheery! She was also very efficient!"
We responded:
"Thank you Laurey! Service with a smile is what Melissa is known for!"
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Kris Bickett

November 1, 2024

5  out of  5
rating by Kris Bickett
"Mat was a great resource for us. He was very responsive and took the time to research and offer us the best deals with significant savings. Would recommend Mat in the future."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mat was able to assist you and provide great savings. Your recommendation means a lot to us, and we’re glad to know you had a positive experience at Kitterman State Farm!"
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Cy Norton

November 1, 2024

5  out of  5
rating by Cy Norton
"I was working with Justin and he has been excellent in explaining the different policies and we ended up finding even better insurance options that I had never even known about. Very knowledgeable and very professional. A+"
We responded:
"Thank you for your fantastic feedback! We're so glad to hear that Justin was able to provide you with valuable insights and help you find better insurance options. His knowledge and professionalism are truly commendable, and it's wonderful to know that you had a positive experience. If you have any more questions or need assistance in the future, please feel free to reach out!"
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Jennifer Hemmingway

October 31, 2024

5  out of  5
rating by Jennifer Hemmingway
"It has been a pleasure working with Duke, at State Farm, to insure our home and vehicles, not to mention, a relief to know we have adequate coverage and that we can depend on Duke, if we need assistance in the future."
We responded:
"Thank you for your wonderful review! We're delighted to hear that your experience with Duke and Kitterman State Farm has been so positive. Ensuring our clients have the right coverage for their home and vehicles is our mission, and it’s fantastic you feel secure knowing you can rely on us for future assistance. We truly value your trust in Duke & State Farm!"
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Andrea Case

October 31, 2024

5  out of  5
rating by Andrea Case
"Ben Tordsen was professional, helpful and pleasant."
We responded:
"Thank you, Andrea, for your positive feedback! We're glad to hear that Ben and our team was able to provide you with professional and helpful service. At Kitterman State Farm, we strive to deliver comprehensive support and guidance, ensuring that our clients are well-informed about their coverage options and claims process. Your satisfaction is our priority, and we look forward to assisting you with all your insurance needs in the future!"
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Sidney Stone

October 31, 2024

5  out of  5
rating by Sidney Stone
"Melissa Rivers at Kitterman State Farm in Rapid City, SD efficiently helped me with proof of insurance documentation which I received within 2 hours of my request. Thank you Melissa for you courteous and prompt response."
We responded:
"Thank you for your kind words! We’re delighted to hear that Melissa efficiently assisted you with your proof of insurance documentation. Timely access to insurance documents is crucial, and we appreciate your recognition of her courteous and prompt service. If you have any further insurance needs or questions, please feel free to reach out!"
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Alysha Gregg

October 30, 2024

5  out of  5
rating by Alysha Gregg
"I spoke with Jackson today to update my policy. He was so helpful, and really listened to what we needed. Not only were my concerns addressed but I was able to resolve my concerns quickly and save some money in the end. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jackson was able to assist you with your policy update and address your concerns effectively. Our team strives to provide exceptional service and it's wonderful to know that you not only found a solution but also saved some money in the process! If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!"
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Inge kohn

October 29, 2024

5  out of  5
rating by Inge kohn
"Our agent Duke Mickle was very helpful and friendly. He did a great job working with us to get the right deal for our needs and our protection. Thank you State Farm. If your looking for a company that cares about what you need and can afford then I recommend State Farm."
We responded:
"A big shoutout to Duke for being the friendly and helpful agent that you can count on! We're thrilled to hear he made your experience a positive one. Thank you for choosing us and for your recommendation, it is truly appreciated! – Bruce"
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Jeremy Kientz

October 28, 2024

5  out of  5
rating by Jeremy Kientz
"Justin and the rest of the staff were great to work with, very friendly and knowledgeable. They were able to significantly reduce my home and auto premiums switching over. I was treated like family and it was a great experience. I look forward to working with them for many years!"
We responded:
"Welcome to Kitterman State Farm, Jeremy! We are thrilled to hear Justin was able to help you get great insurance at a great price. Thank you for your business! - Bruce"
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Karina Grace

October 18, 2024

5  out of  5
rating by Karina Grace
"Melissa Rivers did a great job assisting me in getting my insurance started. Polite, kind and made it as simple as possible for me. Thank you for your help!"
We responded:
"Thank you Karina! Knowing your interaction with Melissa and our team was nice and easy is wonderful to know. Welcome to Kitterman State Farm!"
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Dot Butler

October 17, 2024

5  out of  5
rating by Dot Butler
"Teilla is very polite and easliy knew how to help. I'd recommend anyone to use this company."
We responded:
"Hi Dot! We couldn't agree more. Teilla is a wonderful addition to the team. We appreciate you recognizing her for that! - Bruce"
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Jennifer Odegard

October 17, 2024

5  out of  5
rating by Jennifer Odegard
"Duke is the agent I have been working with. He is knowledgeable, kind, friendly and is always willing to take the time to look at all options available to make certain the insurance I’m purchasing is what works best for my needs. Thank you Duke!"
We responded:
"Jennifer, thank you. Thank you for letting us know how happy you are with Duke. Welcome to Kitterman State Farm!"
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Matt Janton

October 17, 2024

5  out of  5
rating by Matt Janton
"Melissa did a great job helping me navigate the many choices available to me. I appreciate Kitterman State Farm and all they do for our insurance needs."
We responded:
"Good evening, Matt. Thank you for trusting Melissa and our team with your insurance! There truly are so many choices and options, it's nice to make sure it is perfectly suited to you. We appreciate your business! - Bruce"