State Farm® Insurance Agent Bruce Kitterman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kirstyn Russell
November 26, 2025
5
out of
5
rating by Kirstyn Russell
"I worked with Teilla on getting my current renters policy updated and fixed and she got done the same day I called as well as she helped me get my insurance taken care of when I needed to remove one vehicle and add another and shes was just ao quick and responsive and did everything that was asked of her and she's such a sweet amazing lady ❤️"
We responded:
"We're thrilled to hear that Teilla was able to assist you quickly and efficiently with your renter's policy and vehicle changes. She truly cares about providing excellent service, and your feedback means a lot to both her and our team. Please don't hesitate to reach out if you need anything else in the future!"
D Munsterman
November 25, 2025
5
out of
5
rating by D Munsterman
"Excellent service. Great communication skills."
We responded:
"Thank you for your review, D! We are always happy to hear that our team is providing the excellent service and communication we strive to provide day in and day out. We appreciate your business and look forward to serving your insurance needs moving forward! "
Wesley Hanson
November 21, 2025
5
out of
5
rating by Wesley Hanson
"Ben Tordsen was great to work with and got me great pricing on both home and auto. He took the time to explain the policy coverages to me and why they were built as they were. Ben was great at communicating along the way too. Couldn't recommend him enough."
We responded:
"Thank you so much for your wonderful feedback! We're glad to hear that Ben was able to find you great pricing on both your home and auto policies while taking the time to clearly explain your coverage options. Communication is key, and we're happy Ben kept you informed throughout the process. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs!"
Barbi Gallant
November 19, 2025
5
out of
5
rating by Barbi Gallant
"Thank you Matt for all your hard work and finding me an awesome amazing insurance policy! Saving money !! Melissa thank you for all your hard work and professionalism!!"
We responded:
"Barbi, it's not every day we hear our State Farm insurance policies referred to as awesome & amazing but saving people money is something we do all the time! Welcome to Kitterman State Farm!"
Joel Kirst
November 17, 2025
5
out of
5
rating by Joel Kirst
"The whole office was so inviting when I first walked in, met Bruce and then sat down with Ben who was fantastic, knowledgeable and helped me with getting the plans I needed in place. Would highly recommend this agency!"
We responded:
"That's such an awesome thing to hear Joel, it was great meeting you as well and we can't wait to continue taking care of your insurance needs! "
Charles Stephens
November 14, 2025
5
out of
5
rating by Charles Stephens
"Duke Mickle was an awesome help when it can to quoting our vehicles. He was knowledgeable, friendly, and best of all he saved us hundreds of dollars. Best keep him around there Bruce"
We responded:
"Hi Charles, we really appreciate the kind feedback on Duke! We have no plans of ever getting rid of him. Saving customers tons of money is our specialty! "
Lisa Springer
November 12, 2025
5
out of
5
rating by Lisa Springer
"Erica called to do a review of our home and auto policies. She spent an hour with us on the phone and was quick to reply to questions and any changes that were necessary. She was friendly, polite and knowledgeable. I would highly recommend."
We responded:
"Thank you Lisa, from the 1st review to this one we're thrilled the experience is continuously great! Erica has been a great addition to our team and we can't wait to watch her grow and help more customers, just like yourself! "
Karla Fitschen
November 10, 2025
5
out of
5
rating by Karla Fitschen
"Duke did a great job for us. He is super quick to respond to emails . He is professional and absolutely GREAT to work with! 10 out of 10, would recommend."
We responded:
"We really appreciate your kind words about Duke, he's an incredible member of our team and great at getting things done efficiently. Thank you for being a customer! "
Bob Springer
November 7, 2025
5
out of
5
rating by Bob Springer
"Very knowledgeable and professional. It was a pleasure to speak with Erica."
We responded:
"Hi Bob, thank you for trusting us with your insurance needs! Erica is a great addition to our team and we're super grateful she was able to help! "
Christina Holligan
November 5, 2025
5
out of
5
rating by Christina Holligan
"Thank you everything they can to help. They’re absolutely wonderful. Truly appreciate them. Thanks, Erica."
We responded:
"From the team at Kitterman State Farm, we appreciate you as well Christina! We will let Erica know you were particularly happy with her and her service. Thank you for your business!"
Victoria Moles
October 31, 2025
5
out of
5
rating by Victoria Moles
"We have been clients with Bruce Kitterman's office for over a year. We really appreciate their assistance and professionalis whenever we need to contact the office. I would especially like to mention Melissa for her outstanding attentionto detail and her rapid response when we have questions. She is right on top of everything, especially going out of her way to help us out. I highly recommend Bruce Kitterman and especially Erica Dustin for your insurance needs."
We responded:
"Victoria, I would just like to say thank you for your business! We strive to keep our customers for the long term and making sure they are well taken care of is step one of that process. We're thrilled that you are happy with Melissa and our team at Kitterman State Farm!"
Richard Burgess
October 23, 2025
5
out of
5
rating by Richard Burgess
"It was excellent talking to Matt about additions and updates to my existing policies. I have confidence working with this office. UPDATE: Since posting my initial review, my confidence in this office has only grown. Specifically, working with Teilla has been amazing! She patiently worked with my wife and I to supplement our existing coverage as well as add new policies. She answered all of our questions with that rare combination of professionalism, competence, and friendliness. Thanks so much!"
We responded:
"Thank you for adding to your already amazing review, Richard! We are so happy to hear that Mat was helpful originally, and now Teilla! She is a great member of our team, always striving to provide the best service. Thank you for this great update, Richard, and thank you for choosing Bruce Kitterman State Farm!"
Holly Arlaud
October 23, 2025
5
out of
5
rating by Holly Arlaud
"Melissa was very quick to respond to me when I asked for an insurance quote. I appreciate her prompt response."
We responded:
"Holly, thank you for leaving this kind review about Melissa! We are so happy to hear she was prompt in taking care of our amazing customers. Thank you for choosing Bruce Kitterman State Farm!"
Bill W
October 22, 2025
5
out of
5
rating by Bill W
"I recently bought a classic Corvette and reached out to Kaylee at State Farm to help me get insurance coverage for it. She asked me for the information that she needed and worked with their underwriting department to get everything set up. The process was very simple and Kaylee kept me informed and provided the needed documentation when done. She did an excellent job. I highly recommend her and the team at Kitterman State Farm."
We responded:
"Thank you, Bill, for leaving this 5-star review about Kaylee! We are happy to hear she made this process easy, provided information in a timely manner, and got you ready to hit the road in the new Corvette! Thank you for choosing Bruce Kitterman State Farm!"
Gavin MacNamara
October 22, 2025
5
out of
5
rating by Gavin MacNamara
"I spoke with Kaylee today and she is wonderful! We went into detail about if my policy was fitting for me or if any updates or changes must be made. Of course there's nothing to change... Mr. Kitterman's team does it right the first time, every time! She is very professional and I'm glad she's on the team. Thanks, Kaylee!"
We responded:
"Thank you, Gavin, for this amazing review! We are glad to hear Kaylee was able to review your policy and that it fit your needs without any adjustments. We look forward to continuing to serve your insurance needs and thank you for choosing Bruce Kitterman State Farm!"
Erik Haakedahl
October 21, 2025
5
out of
5
rating by Erik Haakedahl
"Ben Tordsen is polite, professional and really knows insurance. We moved to State Farm with better coverage for home and auto and saved $3,800.00 annually. Outstanding experience ~ we highly recommend State Farm and Ben Tordsen."
We responded:
"Greetings Erik. Wow! $3,800 in annual savings is always a great day! We love hearing stories like this from our new customers. Welcome to Kitterman State Farm. Thank you for recommending us and Ben. He is a huge asset to our office and we can't say enough what your feedback and recommendation mean to Ben and all of us!"
Rodger Cassat
October 16, 2025
5
out of
5
rating by Rodger Cassat
"Amazing, the took care of everything from estimates to rental car ."
We responded:
"Rodger! Thank you for this 5-star review, we are glad Kaylee was able to take care of that for you. If you have any questions with that claim, don't hesitate to reach out. Thank you for choosing Bruce Kitterman State Farm!"
Jeffrey Balliet
October 15, 2025
5
out of
5
rating by Jeffrey Balliet
"I have been a State Farm customer all my life (68 years) and I had a question concerning my daughter’s life insurance policy. Teilla was not sure about my concern and she assured me she would get me the information. In a few short minutes she contacted me and provided the information I had inquired about, detailing the different scenarios and going above and beyond. Teilla definitely defines the “GOOD NEIGHBOR” customer service that all businesses need to follow. Thanks again for your assistance and professionalism."
We responded:
"Thank you, Jeffrey, for this glowing review! Teilla is a great asset to our team, and we are so happy to hear she was able to research and get the information you needed on your daughter's life insurance policy. She truly represents a "good neighbor"! Thank you for choosing Bruce Kitterman State Farm!"
Alysha Gregg
October 15, 2025
5
out of
5
rating by Alysha Gregg
"I spoke with Melissa today and she has been absolutely amazing helping us transition our coverage during our move. Thank you!"
We responded:
"This is such a kind review, Alysha! Thank you for letting us know how great Melissa has been during your move. She is such a valued member of our team. Thank you for choosing Bruce Kitterman State Farm!"
Da'Kota-Le Burnett
October 15, 2025
5
out of
5
rating by Da'Kota-Le Burnett
"Very wonderful company with the agent Melissa she was very engaging helped me with anything I needed and always was very considerate of my well being and does everything they can do to ensure things run smoothly and safely definitely 100% recommend for this amazing state farm staff and agency! ☺️"
We responded:
"Da'Kota-le, thank you for this amazing review! Melissa is a huge asset to our agency, whether it's her kind nature, or her ability to make any conversation smooth and easy, we appreciate her! Thank you for choosing Bruce Kitterman State Farm and sharing your thoughts!"
katie accordino
October 14, 2025
5
out of
5
rating by katie accordino
"Our experience setting up our home owners and car insurance with Ben was great! He was extremely helpful and easy to get a hold of. We were even living overseas with an 8 hour time difference, but Ben was able to get us quotes and any info we needed in a timely manner. We highly recommend him and this agency."
We responded:
"Thank you for this great review, Katie! We are so happy to hear that Ben was available with the time difference and helpful through the process. Thank you for choosing Bruce Kitterman State Farm!"
Amanda Senft
October 13, 2025
5
out of
5
rating by Amanda Senft
"Melissa was incredibly helpful in updating our policy with the latest discounts and bundles. She took the time to answer all of my questions promptly and thoroughly. This office has always provided excellent service with friendly and knowledgeable staff."
We responded:
"Thank you, Amanda, for sharing your experience with Melissa in this great review! Melissa is a valued part of the team, always providing great service. We are so happy to hear she was prompt and thorough! Thank you for choosing Bruce Kitterman State Farm!"
Suzette Wall Pate
October 13, 2025
5
out of
5
rating by Suzette Wall Pate
"I can't say enough about these young ladies that go above and beyond to assist starting with Tila... Who answers the phone and is always so polite and courteous and helpful to Kaylee who has helped me tremendously with my claim..... I am 62 and not tech savvy and she stayed late to meet with me and help me with the online claim process and I am so grateful for both of these ladies kindness and courtesy they truly make a difference"
We responded:
"Thank you for this amazing review, Suzette! We are so happy to hear that Teilla and Kaylee went above and beyond. We aim to always go that extra mile! Thank you for choosing Bruce Kitterman State Farm, and for trusting us with your insurance needs over the past year!"
Kinley Dendup
October 11, 2025
5
out of
5
rating by Kinley Dendup
"Very helpful and fast results, thanks a lot"
We responded:
"Thank you for the wonderful 5 Star rating, Kinley!"
Ralph and Jeanne Alley
October 9, 2025
5
out of
5
rating by Ralph and Jeanne Alley
"Great insurance agent, handles all of our needs quickly and easily! And they are always happy to answer all our questions. Melissa recently helped us with our insurance needs and she was awesome to work with. Definitely recommend the team at Bruce Kitterman State Farm!"
We responded:
"Hey Ralph & Jeanne! It is so great to hear from you. It is always so nice to get a recommendation for the entire team at Kitterman State Farm. Thank you! We appreciate all of our great customers like you and want to thank you for you business."