Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Esperanza Rodriguez

Esperanza Rodriguez

July 2, 2026

5  out of  5
rating by Esperanza Rodriguez
"Matt helped me out and got me all squared away! He did a great job saving me money!"
We responded:
"Hi Esperanza, thank you! We’ll be sure to pass along your kind words to Mat—he’ll be excited you had such a positive experience. We’re glad he could get you squared away and help you save."
Profile photo of Alexa Gilbert

Alexa Gilbert

July 1, 2026

5  out of  5
rating by Alexa Gilbert
"Melissa was extremely helpful and kind in helping me find the exact insurance that works best for me! Always happy with State Farm’s customer service!"
We responded:
"We really appreciate your feedback! It’s wonderful to know Melissa made the process easy and found coverage that works best for you. Thanks again for choosing Bruce Kitterman State Farm! "
Profile photo of Krisha Gasper

Krisha Gasper

June 29, 2026

5  out of  5
rating by Krisha Gasper
"Duke was absolutely amazing to work with! He was knowledgeable, funny and just a great guy to work with! Highly recommend! If you are looking for more affordable insurance rate call him! 10/10!"
We responded:
"Wow, thank you! Duke loves helping people and we’re glad it showed—great info, good vibes, and options that fit your budget. We’re grateful for your recommendation and your 10/10 rating!"
Profile photo of Josh Taylor

Josh Taylor

June 29, 2026

5  out of  5
rating by Josh Taylor
"Worked with Ben on a policy while traveling in and out of cell signal. He was very responsive and took the time to explain pros and cons of different policies and coverage."
We responded:
"Thank you so much for the great review! We’re glad Ben was able to stay responsive and help you compare the pros and cons of different policy options and coverage—even while you were traveling in and out of cell signal. We truly appreciate your trust and recommendation!"
Profile photo of Katherine Schubert

Katherine Schubert

June 26, 2026

5  out of  5
rating by Katherine Schubert
"Bruce Kitterman was fantastic! He was very friendly, and made me feel comfortable. He was very thorough and explaining everything, and was happy to hear everything I was needing. I really appreciate the professionalism and I’m happy to be a customer of State Farm."
We responded:
"We’re really happy you took the time to share your experience! Hearing that Bruce was friendly, professional, and explained everything clearly means a lot. Thank you for being a State Farm customer—we’re here whenever you need us."
Profile photo of Charles Gregory

Charles Gregory

June 25, 2026

5  out of  5
rating by Charles Gregory
"Melissa did a great job"
We responded:
"We’re glad to hear Melissa did a great job—your support means a lot. Thank you for your continued business with our office! "
Profile photo of Ryan Donovan

Ryan Donovan

June 25, 2026

5  out of  5
rating by Ryan Donovan
"Great customer service."
We responded:
"Thanks so much for the 5-star review! We’re glad you received great customer service and we appreciate your support."
Profile photo of Hilary Wiltgen

Hilary Wiltgen

June 23, 2026

4  out of  5
rating by Hilary Wiltgen
"Kameron Cochran was great to work with. He provided me with great customer service and made my transition to a new state seamless. I look forward to seeing what the company has to offer in the future."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Kameron Cochran provided great customer service and helped make your transition to a new state seamless. We truly appreciate your support and look forward to continuing to help you—please let us know if we can assist with anything in the future."
Profile photo of Tonya Grant

Tonya Grant

June 22, 2026

5  out of  5
rating by Tonya Grant
"Very efficient and helpful. Great personality. Thank you so much for your help and so expeditiously! God Bless!"
We responded:
"We’re grateful for your review and for taking the time to share your experience. It was our pleasure to help you quickly and effectively. Thank you again!"
Profile photo of Colleen B (ColleenB)

Colleen B (ColleenB)

June 19, 2026

5  out of  5
rating by Colleen B (ColleenB)
"Ashlie was great to work with! Very helpful and got me the answers I needed right away. Personable and pleasant, wonderful experience!"
We responded:
"We’re so glad to hear it! Thank you for sharing that Ashlie was personable, helpful, and got you the answers you needed quickly. We truly appreciate your kind words and the opportunity to assist you!"
Profile photo of Doug Aspen

Doug Aspen

June 19, 2026

5  out of  5
rating by Doug Aspen
"Melissa did a great job taking care of my recent insurance related request. Very helpful and easy to work with."
We responded:
"We really appreciate your feedback! It’s great to know Melissa took great care of your insurance request and was helpful and straightforward throughout the process. Thank you for choosing us!"
Profile photo of Mallory Dekker

Mallory Dekker

June 19, 2026

5  out of  5
rating by Mallory Dekker
"I love working with Kitterman and his team! I've never had a bad experience! Easy and flawless every time!"
We responded:
"Thanks so much for the wonderful review! We’re thrilled to hear you’ve always had great experiences working with Kitterman and the team. We truly appreciate your support—“easy and flawless every time” is exactly what we aim for!"
Profile photo of Rodney W. Brown

Rodney W. Brown

June 18, 2026

5  out of  5
rating by Rodney W. Brown
"Ashlie helped us right away. It's so refreshing to have an insurance company help right away!"
We responded:
"Thank you so much for the review! We’re glad Ashlie was able to jump in right away and help. Knowing you received fast, responsive support is exactly what we aim for, and we appreciate your trust in our team!"
Profile photo of rick wahl

rick wahl

June 18, 2026

5  out of  5
rating by rick wahl
"The staff was very helpful..friendly and went out of their way to help me with my issues..very awesome sevice"
We responded:
"We’re glad our staff made things easier for you and were able to help every step of the way. Your feedback truly means a lot—thanks for choosing us!"
Profile photo of Haley Logan

Haley Logan

June 17, 2026

5  out of  5
rating by Haley Logan
"Ashlie was great to work with! Very knowledgeable and had an answer for every question we threw her! Highly recommend working with these guys!"
We responded:
"Thanks so much for the wonderful review! We’re thrilled to hear Ashlie was knowledgeable, responsive, and able to answer all of your questions. We truly appreciate your recommendation and the opportunity to work with you!"
Profile photo of Cindy Gillies

Cindy Gillies

June 12, 2026

5  out of  5
rating by Cindy Gillies
"Kameron helped me so much with my house and car insurance. Made it ease to get the right deal and is very reasonable. Thanks again !!!!"
We responded:
"Thank you so much for the 5-star review! We truly appreciate your support and are grateful you chose us. ~Bruce Kitterman State Farm"
Profile photo of Karen Boodramp8o

Karen Boodramp8o

June 12, 2026

5  out of  5
rating by Karen Boodramp8o
"Miss . Ashley was an amazing representative. Excellent customer service!!! Keep up the good work."
We responded:
"Thank you for the great review! We’re so glad to hear that Miss Ashley delivered amazing customer service and made your experience a positive one. We’ll definitely pass along your compliments. We appreciate you choosing us—thanks again!"
Profile photo of Ryan Custer

Ryan Custer

June 11, 2026

5  out of  5
rating by Ryan Custer
"Melissa was awesome in helping me out with adding a new vehicle to my account. She took the time to review and verify all my current coverage and updated me on new options. She answered all my questions and was upfront with costs. Melissa reconfirmed my trust in Bruce Kitterman and State Farm."
We responded:
"Hi Ryan,

Thank you so much for the wonderful review! We’re thrilled to hear Melissa provided great support while adding your new vehicle to your account—taking the time to review your coverage, answer your questions, and clearly explain the options and costs.

We truly appreciate your trust in Bruce Kitterman and State Farm, and we’re here whenever you need anything in the future.

—Bruce Kitterman State Farm"
Profile photo of Jeff Gillam

Jeff Gillam

June 11, 2026

5  out of  5
rating by Jeff Gillam
"The insurance agent and staff were very welcoming and accomodating. The agent was very well prepped and knowledgeable about the type of coverage we were after."
We responded:
"We’re happy to hear you were greeted warmly and that the team was able to accommodate your requests. It’s also wonderful to know your agent was well-prepared and truly knowledgeable about the coverage you were looking for."
Profile photo of Ryan Smith

Ryan Smith

June 9, 2026

5  out of  5
rating by Ryan Smith
"Jackson was super friendly & helpful!! Always receive great service! Thank you!"
We responded:
"We really appreciate your kind words! It means a lot to hear Jackson was friendly and helpful, and that you always have a great experience with us. Thanks again for choosing us—we hope to see you soon!"
Profile photo of Mark Locke

Mark Locke

June 9, 2026

5  out of  5
rating by Mark Locke
"Melissa is an awesome State Farm team member! She always ‘answers on the first ring’, and works diligently to get my requests completed. She does analysis on her own to provide smart options regarding my insurance needs. Melissa is friendly and professional and always makes sure the t’s are crossed and the i’s are dotted!"
We responded:
"Thank you for the fantastic review! We’re so glad to hear Melissa is providing excellent service—answering right away, working diligently to get your requests taken care of, and offering smart, thoughtful guidance. We truly appreciate your kind words about her friendliness, professionalism, and attention to detail. We’re lucky to have her on our team, and we’re grateful you chose State Farm!"
Profile photo of Bailey G

Bailey G

June 8, 2026

5  out of  5
rating by Bailey G
"I needed to update my policy after moving states for work! Matt was extremely helpful in changing everything in a timed manner!"
We responded:
"Hi Bailey, thank you for the kind words! Moving and updating coverage can be stressful, so we’re happy Mat made it easy and got everything handled in a timely manner. We appreciate you choosing us!"
Profile photo of Jasmine Ringing Shield

Jasmine Ringing Shield

June 5, 2026

5  out of  5
rating by Jasmine Ringing Shield
"Melissa responded to my questions promptly and was able to help me with everything very quickly the last couple of months. Thanks Melissa! :)"
We responded:
"Hi Jasmine, thanks for taking the time to leave us a review! We’re glad to hear Melissa was quick to respond and that she could help you with everything over the past couple of months. We’ll make sure she gets your kind note—thanks again! 🙂"
Profile photo of Jack pletten

Jack pletten

June 5, 2026

5  out of  5
rating by Jack pletten
"Everything was easy and smooth. Matt really helped out throughout the whole process and was very quick to respond and always available when I had questions. Probably the best Insurance station I’ve ever worked with!"
We responded:
"Hi Jack, thank you so much for your great review! We’re thrilled to hear everything was easy and smooth, and that Mat was able to help throughout the process with quick, responsive support. We truly appreciate your kind words and look forward to working with you again in the future! ⭐️"
Profile photo of Heather Ebert

Heather Ebert

June 5, 2026

5  out of  5
rating by Heather Ebert
"Excellent service by Melissa"
We responded:
"Melissa truly delivers excellent service, and we’re happy to hear you were impressed. Thanks for taking the time to leave a review!"