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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danica Huber

August 1, 2026

5  out of  5
rating by Danica Huber
"Ben is always great to work with! Very professional. I highly recommend him."
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Ronald Woodle

July 31, 2026

5  out of  5
rating by Ronald Woodle
"Auper helped and got me what I needed. Looking forward to working with Ben!!"
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J-Wolf

July 31, 2026

5  out of  5
rating by J-Wolf
"Ben is fantastic! He answered all of my questions and saved me a ton of money each month. He also has responded quickly whenever I have had a claim or billing question. Excellent service and value!"
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Anberlin Mahlen

July 31, 2026

5  out of  5
rating by Anberlin Mahlen
"Ashlie was very helpful! I have always had great service!"
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Miles Stumbaugh

July 30, 2026

5  out of  5
rating by Miles Stumbaugh
"I really appreciated Matts polite and professional customer service today. It's a rare thing these days. Thanks Matt"
We responded:
"We appreciate you taking the time to leave this feedback, Miles. Mat will be happy to hear how much you valued his service. Thanks again!"
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Desirae Lynne

July 29, 2026

5  out of  5
rating by Desirae Lynne
"Love this office! Mat always helps me in a timely manner and gets my coverages handled correctly! Would recommend to anyone!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Mat was able to help you in a timely manner and get your coverages handled correctly. We truly appreciate your recommendation and look forward to assisting you again anytime"
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Jason Bryce

July 28, 2026

5  out of  5
rating by Jason Bryce
"Kameron knocked it out of the park. Found great coverage with great rates. Happy to do business with him."
We responded:
" Hearing that Kameron found great coverage at great prices means a lot. Thanks for choosing us—we’re happy to help whenever you need anything."
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Danielle Norment

July 25, 2026

5  out of  5
rating by Danielle Norment
"Great experience with Ben. He helped us get our car insurance straight and gave advice about the area which was super helpful!"
We responded:
"Really appreciate your kind words. Ben’s always glad to help customers feel confident with their coverage—plus it’s great that the local tips were helpful too!"
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Chris Hinton

July 24, 2026

5  out of  5
rating by Chris Hinton
"Melissa did an amazing job helping us add our new vehicle to our policy. Great, expedient customer service!!"
We responded:
"We really appreciate your review! Melissa was glad to help you add your new vehicle, and we’re happy you experienced fast, friendly service. Thanks for trusting us!"
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Brandon Thompson

July 24, 2026

5  out of  5
rating by Brandon Thompson
"Melissa did a great job. Quick and easy updates to my policy."
We responded:
"We’re glad you had a smooth experience—Melissa will be thrilled to hear this. Thanks for choosing us!"
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Cody Ralston

July 23, 2026

5  out of  5
rating by Cody Ralston
"If anyone is looking into or just thinking about getting insurance with State Farm and wanting to get info or a quote, definitely give them a call and ask for Duke. He was great to work with and made things very easy. He also answered all my questions to make sure everything was just how I liked it."
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Stephanie Hurd

July 22, 2026

5  out of  5
rating by Stephanie Hurd
"I’m giving a five star rating to State Farm agent, Duke Mickle. I was shopping for a new insurance company for my home, auto, and umbrella coverage after my prior company resisted taking care of a claim and doubled my home owners premium. From the first phone call to Duke, he was friendly, responsive, and helpful. He asked all the right questions to make sure I have the coverage I need. In my research to find a new company, I also discovered that State Farm has very high customer reviews, which also carried a lot of weight for me. I would highly recommend Duke and State Farm!"
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Taylor Dougan

July 22, 2026

5  out of  5
rating by Taylor Dougan
"I was recommended to talk to Bruce's office when we moved. Great team and Kameron helped us with switching insurance to SD. Helpful and responsive with all our needs while setting up accounts."
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Deb Kuehn

July 15, 2026

5  out of  5
rating by Deb Kuehn
"Melissa Rivers is always very helpful. She has the answers when I call and responds to my requests as soon as she can. Thank you."
We responded:
"Hi Deb! Thank you so much for the wonderful review. We’re glad Melissa has been so helpful—providing answers when you call and responding quickly to your requests. We appreciate your support! ~Kitterman State Farm "
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Jessica hansen (blueberry yumyum)

July 14, 2026

5  out of  5
rating by Jessica hansen (blueberry yumyum)
"Kameron was SUPER helpful with helping us find the right coverage at the right price! I would highly recommend him and state farm for your insurance needs."
We responded:
"Thank you so much for the review! We’re thrilled you had a great experience with Kameron. Finding the right coverage shouldn’t be confusing—so we’re happy he was super helpful. We appreciate your recommendation"
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Esperanza Rodriguez

July 2, 2026

5  out of  5
rating by Esperanza Rodriguez
"Matt helped me out and got me all squared away! He did a great job saving me money!"
We responded:
"Hi Esperanza, thank you! We’ll be sure to pass along your kind words to Mat—he’ll be excited you had such a positive experience. We’re glad he could get you squared away and help you save."
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Alexa Gilbert

July 1, 2026

5  out of  5
rating by Alexa Gilbert
"Melissa was extremely helpful and kind in helping me find the exact insurance that works best for me! Always happy with State Farm’s customer service!"
We responded:
"We really appreciate your feedback! It’s wonderful to know Melissa made the process easy and found coverage that works best for you. Thanks again for choosing Bruce Kitterman State Farm! "
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Krisha Gasper

June 29, 2026

5  out of  5
rating by Krisha Gasper
"Duke was absolutely amazing to work with! He was knowledgeable, funny and just a great guy to work with! Highly recommend! If you are looking for more affordable insurance rate call him! 10/10!"
We responded:
"Wow, thank you! Duke loves helping people and we’re glad it showed—great info, good vibes, and options that fit your budget. We’re grateful for your recommendation and your 10/10 rating!"
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Josh Taylor

June 29, 2026

5  out of  5
rating by Josh Taylor
"Worked with Ben on a policy while traveling in and out of cell signal. He was very responsive and took the time to explain pros and cons of different policies and coverage."
We responded:
"Thank you so much for the great review! We’re glad Ben was able to stay responsive and help you compare the pros and cons of different policy options and coverage—even while you were traveling in and out of cell signal. We truly appreciate your trust and recommendation!"
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Katherine Schubert

June 26, 2026

5  out of  5
rating by Katherine Schubert
"Bruce Kitterman was fantastic! He was very friendly, and made me feel comfortable. He was very thorough and explaining everything, and was happy to hear everything I was needing. I really appreciate the professionalism and I’m happy to be a customer of State Farm."
We responded:
"We’re really happy you took the time to share your experience! Hearing that Bruce was friendly, professional, and explained everything clearly means a lot. Thank you for being a State Farm customer—we’re here whenever you need us."
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Charles Gregory

June 25, 2026

5  out of  5
rating by Charles Gregory
"Melissa did a great job"
We responded:
"We’re glad to hear Melissa did a great job—your support means a lot. Thank you for your continued business with our office! "
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Ryan Donovan

June 25, 2026

5  out of  5
rating by Ryan Donovan
"Great customer service."
We responded:
"Thanks so much for the 5-star review! We’re glad you received great customer service and we appreciate your support."
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Hilary Wiltgen

June 23, 2026

4  out of  5
rating by Hilary Wiltgen
"Kameron Cochran was great to work with. He provided me with great customer service and made my transition to a new state seamless. I look forward to seeing what the company has to offer in the future."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Kameron Cochran provided great customer service and helped make your transition to a new state seamless. We truly appreciate your support and look forward to continuing to help you—please let us know if we can assist with anything in the future."
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Tonya Grant

June 22, 2026

5  out of  5
rating by Tonya Grant
"Very efficient and helpful. Great personality. Thank you so much for your help and so expeditiously! God Bless!"
We responded:
"We’re grateful for your review and for taking the time to share your experience. It was our pleasure to help you quickly and effectively. Thank you again!"
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Colleen B (ColleenB)

June 19, 2026

5  out of  5
rating by Colleen B (ColleenB)
"Ashlie was great to work with! Very helpful and got me the answers I needed right away. Personable and pleasant, wonderful experience!"
We responded:
"We’re so glad to hear it! Thank you for sharing that Ashlie was personable, helpful, and got you the answers you needed quickly. We truly appreciate your kind words and the opportunity to assist you!"