State Farm® Insurance Agent Bruce Kitterman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dux Galt
February 5, 2026
"Duke saved me $100/mo. Very polite and helpful."
"Thank you so much for your kind words! We’re thrilled to hear that Duke was able to help you save $100 a month. We’ll be sure to pass along your compliments to him. If you ever need anything else, don’t hesitate to reach out! ~Bruce Kitterman State Farm"
Vickie Shriver
February 4, 2026
"Was very happy with sincerity of the employees. Happy Happy. Future assistance Duke is finding out what I need. And look in the future to have all my concerns to be in a bundle that I can afford. I am looking to the future with clearer eyes. Glad I have State Farm on my team. Again very happy. Sincerely Vickie Shriver"
"Hi Vickie, We truly appreciate your thoughtful feedback! It’s great to hear that our team’s sincerity has made a positive impact and that Duke is working with you to address your needs. We’re excited to help you organize your coverage in a way that’s both comprehensive and affordable. Knowing you feel confident about the future means a lot to us. ~Bruce Kitterman State Farm"
Vivi Life
February 3, 2026
"Hi Melissa, I just wanted to say thank you so much for being so helpful with my auto and life insurance. You made everything so easy to understand, and I really appreciate your professionalism. I’ll definitely be recommending you to my friends!"
"I really appreciate you taking the time to share your experience! Helping you navigate your auto and life insurance was a pleasure, and I’m thrilled to hear that everything was straightforward and professional. Your referrals mean so much, and I’m here anytime you or your friends need support. Thanks again. ~Bruce Kitterman State Farm"
paul real
February 2, 2026
"Melissa has been a great help in keeping my policy up to date, when I needed changes made."
"We really appreciate your feedback! It’s great to know that Melissa has been able to assist you with updating your policy when needed. Thanks for choosing us—we’re always here to help whenever you need any changes or support! ~Bruce Kitterman State Farm"
KJ Watson
January 31, 2026
"Talked with Duke for a while, he answered all my questions (I had a lot). He was great."
"Thank you KJ, for taking the time to share your experience! I’m glad to hear that Duke was able to answer all your questions and provide great support. We’re always here to help, so don’t hesitate to reach out anytime! ~Bruce Kitterman State Farm"
Ron Sasso
January 30, 2026
"Excellent service and communication. Very helpful!"
"Thank you so much for your kind words! We’re thrilled to hear you had an excellent experience with our service and communication. We’re always here to help whenever you need us! ~Kitterman State Farm"
Emily Maryanski
January 28, 2026
"Thanks Duke. You have been incredibly helpful, I appreciate your communication with me. This whole process has been made so easy because of you. Thanks again"
"Thank you so much for your kind words! We're thrilled to hear that Duke was able to make the process easy and that his communication was helpful. We'll be sure to pass along your appreciation to him. Thanks again for your support!"
Tamara Hoefer
January 27, 2026
"Bruce Kitterman State Farm office has been very helpful with getting me through to the elusive claims department in order to finalize the claim on my older car. They also got right on the task of getting my new car covered and my new insurance cards to me. I’m very happy with their willingness to serve me and get the job done promptly. I’ve had help from several different people in the office and they were all knowledgeable and able to help me with my coverage needs right away."
"Thank you so much for your thoughtful and detailed 5-star review! We’re delighted to hear that our team at Bruce Kitterman State Farm was able to assist you promptly and effectively with your claims and new coverage on your new vehicle! Providing knowledgeable and friendly service is our top priority, and your kind words mean a lot to all of us. We truly appreciate your trust and look forward to continuing to serve your insurance needs! ~ Bruce Kitterman State Farm"
Jeanette Boyd
January 23, 2026
"Erica was great, listened to my needs, made some suggestions and got me car insurance for a great price"
"Thank you for highlighting our service! We’re proud to help our Rapid City neighbors find peace of mind. – Bruce Kitterman - State Farm Insurance Agent"
Matt Sadler
January 20, 2026
"Duke is a fantastic agent and did a great job saving me money on my premium with State Farm! Highly recommend!"
"Thank you so much for your kind words! We're thrilled to hear that Duke was able to help you save on your premium. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out."
Adam Braun
January 20, 2026
"We worked with Ben on a quote for home owner and vehicle insurance. He was very thoughtful in his quote and took the time to explain his recommendations. I highly recommend the Kitterman agency and especially Ben!"
"Thank you for your wonderful feedback! We're glad to hear that Ben provided thoughtful recommendations and took the time to explain everything clearly. We appreciate your high recommendation of both Ben and the Kitterman Agency. Please don't hesitate to reach out if you need any further assistance!"
LeAnn Vance
January 13, 2026
"Melissa is as absolutely amazing with her fast and professional service - within 4 minutes she was able to take care of my request. Always kind and professional. Thanks, Melissa!!"
"Thanks a bunch for the awesome review! We’re so happy Melissa could help you quickly and professionally. We’ll make sure to share your kind words with her. Looking forward to helping you again soon!"
Julie F
January 12, 2026
"I’ve been a lifelong customer with State Farm. Every agent has been amazing, but Melissa and the team have been outstanding. They always take my calls, know me by name, and make me feel heard with whatever life throws at me! Highly recommend!"
"Thank you so much for your kind words and continued trust in State Farm! We're thrilled to hear that Melissa and the team have provided you with outstanding service and made you feel valued. Your recommendation means a lot to us. We're always here to support you, no matter what life brings!"
Amanda Barents
December 30, 2025
"Working with Duke was a great experience! He maximized my savings for my home and auto insurance. Highly recommend Kitterman State Farm as your go to insurance company if you're looking to save!"
"Thank you so much for your kind words! We're thrilled to hear that Duke was able to help maximize your savings on your home and auto insurance. We truly appreciate your recommendation and look forward to continuing to serve you at Kitterman State Farm!"
Steve Kaiser
December 30, 2025
"The Kitterman agency is very responsive to all questions and items that come up. I would recommend Ben to anyone looking for insurance. He is knowledgeable and provides excellent customer service!!"
"Thank you for your wonderful feedback! We're glad to hear that Ben and the Kitterman agency were responsive and provided excellent service. We appreciate your recommendation and are always here to help with any insurance needs you may have!"
Caleb DeGarmo
December 24, 2025
"Bruce Kittermans office is great. Ben Tordsen was awesome he walked me thru the process step by step, and answered all my questions in very understandable manner thank you Ben."
"Thank you for the great feedback! We’re glad Ben was able to walk you through everything step by step and make the process easy to understand. We appreciate you taking the time to leave a review!"
Jason RedBear
December 18, 2025
"The state farm agent Melissa is very professional and courteous , she help me with all my insurance needs with a great price , thank you very much Melissa for being awesome."
"We're so glad to hear that Kameron and the team were able to assist with your insurance needs. Your feedback on their professionalism and courtesy is music to our ears. Thanks for choosing us! – Bruce"
David Hein
December 17, 2025
"Been a statefarm customer for over 20 years. I appreciate the personal service, Melissa took the time to review all my policies and saved me some money. I highly recommend these guys!"
"Thank you so much for your kind words and for being a loyal State Farm customer for over 20 years! We're thrilled to hear that Melissa provided you with personalized service and helped you save money. Your recommendation means a lot to us. We look forward to continuing to serve you!"
Cole Bot
December 17, 2025
"Thank you to everyone on the Kitterman team for your service since my wife and I moved to Rapid City a year and a half ago. We're glad we chose you as our State Farm agents! For any potential new customers: consider the Kitterman team! They were great about taking us as new customers and invited us to meet with them to explain all our insurance options soon after we'd moved in, even when they already had a ton of clients. They really can get busy with all the clients they have, so don't wait to make a call if you need something urgent such as a change to your plan (texts or emails could range from a couple days to couple weeks, whereas calls were reliably within days), but they've always been there to help and they've kept in touch with any changes over the years (just in the past month, they called to let me know my premiums had actually gone down significantly)!"
"Thank you so much for your thoughtful and detailed review! We’re honored that you and your wife chose the Kitterman team as your State Farm agents after moving to Rapid City. We truly appreciate your kind words about our personalized service and communication. We always strive to be there for our clients, especially when things get busy, and your feedback helps us keep improving. Please don’t hesitate to reach out anytime!"
tom luther
December 15, 2025
"Teilla Drury was great and helped me so much. I really appreciated her extra effort!"
"Thank you for your wonderful feedback! We're so glad to hear that Teilla went above and beyond to assist you. We appreciate your kind words and are here to help anytime you need us!"
Marie Owens
December 11, 2025
"I called to see if there were ways to reduce my insurance premiums and was extremely happy with the results."
"Thank you so much for your kind words! We're thrilled to hear that we could help you reduce your insurance premiums. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out!"
Isaac Issioffia
December 10, 2025
"Very informative and helpful"
"We appreciate your feedback! It’s great to know you found our service both informative and helpful. Please don’t hesitate to contact us if you need any further assistance!"
Mark Cassella
December 9, 2025
"Absolutely the best"
"Thank you so much for your kind words! We're thrilled to hear you had a great experience. We look forward to serving you again!"
Jody Paulsen
December 8, 2025
"Melissa was so kind and polite. She was able to explain how the insurance works when you total a vehicle. She assured me I would not be out there with a wrecked vehicle and no coverage. Thank you. I can rest easy."
"Thank you so much for your kind words! We're thrilled to hear that Melissa was able to assist you and provide the clarity and reassurance you needed during a stressful time. Our team is dedicated to making sure you feel supported and informed every step of the way. If you ever have any more questions or need assistance, please don't hesitate to reach out!"
Pam Carman
December 3, 2025
"Melissa at Bruce Kitterman State Farm was very knowledgeable and was a great help!"
"Thank you so much for your kind words! We're thrilled to hear that Melissa was knowledgeable and provided you with great assistance. We appreciate your feedback and look forward to serving you again in the future!"