Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aileen Crawford

Aileen Crawford

August 12, 2026

5  out of  5
rating by Aileen Crawford
"Our experience was fantastic! From the time we arrived until we left, everyone was very professional and friendly. Our agent Duke had all the documents ready for our review, and was very thorough going over the policy line by line. Duke was also excellent at answering our many questions! Highly recommend State Farm - Bruce Kitterman Agency!"
Profile photo of Chris T.

Chris T.

August 12, 2026

5  out of  5
rating by Chris T.
"This has been our agency for a few years. We usually work with Melissa, who is always helpful, friendly, and quick to respond to questions."
We responded:
"Thanks for the kind words! We love working with you and appreciate that you’ve been with us for a few years. It’s great to know Melissa’s been helpful, friendly, and quick to respond—thank you for recognizing her!"
Profile photo of Hailee Davis

Hailee Davis

August 11, 2026

5  out of  5
rating by Hailee Davis
"Super friendly and willingly answered all of my questions!"
We responded:
"We really appreciate your feedback—thank you! It’s wonderful to hear that our team was welcoming and willing to help with all of your questions. We look forward to assisting you again"
Profile photo of Eva Frye

Eva Frye

August 11, 2026

5  out of  5
rating by Eva Frye
"Jackson is always so helpful! I appreciate the time he takes to answer or find the answer to my questions and set up follow up times for calls so I know when he will call back. Very friendly and professional."
We responded:
"Hi Eva, we really appreciate your review! It means a lot to hear that Jackson was able to answer your questions, assist with setup for call times, and keep everything clear and organized. Thank you for trusting us!"
Profile photo of Ashley Pemble

Ashley Pemble

August 11, 2026

5  out of  5
rating by Ashley Pemble
"This is Ashley’s Mom (Angie) as she has taken over my iPad! Melissa Rivers is awesome!!!! She is so -peasant and willing to help and genuinely cares about me as a person! Wonderful lady!! Angie Pemble"
We responded:
"Thank you, Angie! Hearing that Melissa was willing to help and genuinely cared about you made our day. We’re lucky to have her on our team, and we appreciate you!"
Profile photo of Lea Haines

Lea Haines

August 8, 2026

5  out of  5
rating by Lea Haines
"Bruce was so helpful and made getting new insurance a breeze! She saved me over $150 than what I was paying for progressive. Customer service was 10/10 I’d highly recommended him."
We responded:
"Thank you! Bruce will be so glad to hear you had a great experience. We’re excited you saved more than $150—thanks again for the 10/10 recommendation."
Profile photo of D. Jewell

D. Jewell

August 7, 2026

5  out of  5
rating by D. Jewell
"Ben is so awesome. He is kind, understanding, and very thorough with making sure I have the best rates for my coverage needs!"
We responded:
"Thank you for sharing your experience. It’s great to know Ben made you feel understood and helped you secure the best rates possible. We’re grateful for your trust!"
Profile photo of Heather Hicks

Heather Hicks

August 6, 2026

5  out of  5
rating by Heather Hicks
"Melissa was amazing got right on the policy making changes ans adding my new jeep."
We responded:
"Thanks for the awesome review! We’re so glad Melissa was able to make the policy updates quickly and get your new Jeep added without any hassle. We appreciate you choosing Bruce Kitterman State Farm"
Profile photo of Greg Niederwerder

Greg Niederwerder

August 6, 2026

5  out of  5
rating by Greg Niederwerder
"Kameron appears to be knowledgeable agent. I enjoyed meeting, and working, with him write our homeowners, autos, and golf cart insurance policies."
We responded:
"We really value your feedback—thank you! We’re glad Kameron was knowledgeable and helped you with your homeowners, auto, and golf cart coverage"
Profile photo of Gabe Eccher

Gabe Eccher

August 5, 2026

5  out of  5
rating by Gabe Eccher
"Kameron was more than helpful. He was very fast and efficient, friendly, and had a ton of expertise in the insurance industry as a whole. I would recommend him and Bruce’s agency to anybody looking to switch to State Farm"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear Kameron was fast, efficient, friendly, and that his expertise made a difference for you. We truly appreciate your recommendation of both Kameron and Bruce’s Agency—welcome to State Farm!"
Profile photo of Jazzy Zee

Jazzy Zee

August 4, 2026

5  out of  5
rating by Jazzy Zee
"I personally found Kameron's demeanor and attitude over the phone pretty fantastic. He's very engaging, and doesn't treat the phonecall like a job, but an actual conversation. He knows that the product he has, has genuine value. I'm pretty glad to have been given the follow-up call an entire year later, as promised. Though some people would think a simple friendly phone call would be standard, you'd have to speak with Kameron personally to understand why he stands out. Job very well done."
We responded:
"Hi Jazzy, thank you so much for the wonderful review! We’re thrilled to hear how engaging and genuine Kameron was throughout your call—and especially that you appreciated the follow-up a full year later, as promised. It means a lot to know his approach made a difference. We’ll be sure to pass your kind words along to Kameron. Thanks again for your support!"
Profile photo of Anthony S

Anthony S

August 2, 2026

5  out of  5
rating by Anthony S
"Bruce was extremely knowledgeable and helpful in figuring out all our insurance matters when buying a new home and moving in from out of state."
We responded:
"Thanks for the review! We’re happy Bruce could help you navigate your insurance matters during your home purchase and out-of-state move. Wishing you all the best in your new home!"
Profile photo of Drosou D

Drosou D

August 2, 2026

5  out of  5
rating by Drosou D
"I was looking for insurance so I cold called this place and I landed with Mat Hamaker. Very pleased to work with Mat & he is professional & kind. I also wanna say Hello to Bruce."
We responded:
"Thanks for sharing your experience! We love hearing when a cold call turns into a great partnership. Mat will be happy to see your feedback, and we’ll make sure Bruce gets the hello too. Appreciate your business!"
Profile photo of Danica Huber

Danica Huber

August 1, 2026

5  out of  5
rating by Danica Huber
"Ben is always great to work with! Very professional. I highly recommend him."
We responded:
"We really appreciate you taking the time to leave this feedback! Ben is dedicated to being professional and easy to work with, so it means a lot that you’ve had a great experience. Thank you for recommending us!"
Profile photo of Ronald Woodle

Ronald Woodle

July 31, 2026

5  out of  5
rating by Ronald Woodle
"Auper helped and got me what I needed. Looking forward to working with Ben!!"
We responded:
"Hi Ronald! Thank you for the review. We’re thrilled Ben was able to get you exactly what you needed. We’re excited to keep working with you going forward!"
Profile photo of J-Wolf

J-Wolf

July 31, 2026

5  out of  5
rating by J-Wolf
"Ben is fantastic! He answered all of my questions and saved me a ton of money each month. He also has responded quickly whenever I have had a claim or billing question. Excellent service and value!"
We responded:
"We appreciate your feedback and are glad to hear your experience was so positive. Ben answered your questions thoroughly, helped you secure significant monthly savings, and stayed responsive when you had claims or billing needs. Thanks for choosing Bruce Kitterman State Farm!"
Profile photo of Anberlin Mahlen

Anberlin Mahlen

July 31, 2026

5  out of  5
rating by Anberlin Mahlen
"Ashlie was very helpful! I have always had great service!"
We responded:
"Thanks for the review! We’re glad Ashlie was able to help, and we appreciate that you’ve consistently received great service. We’re here anytime you need us"
Profile photo of Miles Stumbaugh

Miles Stumbaugh

July 30, 2026

5  out of  5
rating by Miles Stumbaugh
"I really appreciated Matts polite and professional customer service today. It's a rare thing these days. Thanks Matt"
We responded:
"We appreciate you taking the time to leave this feedback, Miles. Mat will be happy to hear how much you valued his service. Thanks again!"
Profile photo of Desirae Lynne

Desirae Lynne

July 29, 2026

5  out of  5
rating by Desirae Lynne
"Love this office! Mat always helps me in a timely manner and gets my coverages handled correctly! Would recommend to anyone!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Mat was able to help you in a timely manner and get your coverages handled correctly. We truly appreciate your recommendation and look forward to assisting you again anytime"
Profile photo of Jason Bryce

Jason Bryce

July 28, 2026

5  out of  5
rating by Jason Bryce
"Kameron knocked it out of the park. Found great coverage with great rates. Happy to do business with him."
We responded:
" Hearing that Kameron found great coverage at great prices means a lot. Thanks for choosing us—we’re happy to help whenever you need anything."
Profile photo of Danielle Norment

Danielle Norment

July 25, 2026

5  out of  5
rating by Danielle Norment
"Great experience with Ben. He helped us get our car insurance straight and gave advice about the area which was super helpful!"
We responded:
"Really appreciate your kind words. Ben’s always glad to help customers feel confident with their coverage—plus it’s great that the local tips were helpful too!"
Profile photo of Chris Hinton

Chris Hinton

July 24, 2026

5  out of  5
rating by Chris Hinton
"Melissa did an amazing job helping us add our new vehicle to our policy. Great, expedient customer service!!"
We responded:
"We really appreciate your review! Melissa was glad to help you add your new vehicle, and we’re happy you experienced fast, friendly service. Thanks for trusting us!"
Profile photo of Brandon Thompson

Brandon Thompson

July 24, 2026

5  out of  5
rating by Brandon Thompson
"Melissa did a great job. Quick and easy updates to my policy."
We responded:
"We’re glad you had a smooth experience—Melissa will be thrilled to hear this. Thanks for choosing us!"
Profile photo of Cody Ralston

Cody Ralston

July 23, 2026

5  out of  5
rating by Cody Ralston
"If anyone is looking into or just thinking about getting insurance with State Farm and wanting to get info or a quote, definitely give them a call and ask for Duke. He was great to work with and made things very easy. He also answered all my questions to make sure everything was just how I liked it."
We responded:
"Thanks so much for your review! We’re thrilled to hear you had a great experience with Duke and that he made the process easy and answered all your questions. If you ever need anything in the future, we’re here to help."
Profile photo of Stephanie Hurd

Stephanie Hurd

July 22, 2026

5  out of  5
rating by Stephanie Hurd
"I’m giving a five star rating to State Farm agent, Duke Mickle. I was shopping for a new insurance company for my home, auto, and umbrella coverage after my prior company resisted taking care of a claim and doubled my home owners premium. From the first phone call to Duke, he was friendly, responsive, and helpful. He asked all the right questions to make sure I have the coverage I need. In my research to find a new company, I also discovered that State Farm has very high customer reviews, which also carried a lot of weight for me. I would highly recommend Duke and State Farm!"
We responded:
"Thank you for the wonderful 5-star review! We’re so glad Duke made the process easy and helped you feel confident with your home, auto, and umbrella coverage. It’s great to hear he asked the right questions, was responsive from the very first call, and provided the support you needed. We also appreciate you recognizing State Farm’s consistently strong customer reviews. Thanks again for recommending Duke and State Farm—we’re here whenever you need us!"