State Farm® Insurance Agent Bruce Kitterman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leslie Leipold
April 16, 2025
5
out of
5
rating by Leslie Leipold
"Just wonderful! Kameron Cochran was the agent we worked with. With the yearly unreasonable increases we kept getting from our old homeowner insurance company we realized we had to do something. I had used State Farm years ago and had a coworker recently that moved her policy to State Farm, so I called the agent she used. We’d been with the prior company for over 20 years, so the switch was daunting. Kameron was nothing but professional and reassuring. He met with me and explained all the details of the quote and what to expect moving forward. Not only was the homeowners insurance significantly less, but he included quotes on our vehicles and we added an umbrella policy. The entire experience and switch was easy, Kameron kept me posted as things were completed. He was responsive to all my questions. He is a great representative of State Farm and we’re happy and relieved to know we have better coverage for a reasonably priced insurance moving forward. Highly recommend!"
Nicole Petrik
April 9, 2025
5
out of
5
rating by Nicole Petrik
"Melissa was so easy to work with and this process, she was so nice and quick in responding to me. I appreciate all she did to make it an easy decision to be staying with State Farm!! Thank you Melissa!!!"
We responded:
"Welcome to the Kitterman State Farm family, Nicole! Providing great policies and service all while saving customers money is always our goal!"
Joe Hickman
April 9, 2025
5
out of
5
rating by Joe Hickman
"Melissa was so helpful in adding a camper to our policy! She was very quick and precise when I called less than an hour before the office closing, in order to get my info to the bank quickly. We were having phone connection problems, so she texted me the info she needed. She sent an email within MINUTES with everything I needed! Thank you for going above and beyond when many businesses don’t now a-days!!"
We responded:
"Enjoy your new camper, Joe! We appreciate your business and hope you have a great summer. "
Joshua Speidel
April 4, 2025
5
out of
5
rating by Joshua Speidel
"Melissa was knowledgeable, providing information on what coverages I needed and with bundling saved me money."
We responded:
"Thank you Joshua! Melissa is such a great resource for our customers and our team. We are so glad she was able to help you bundle and save!"
Wanda O'Rourke
April 2, 2025
5
out of
5
rating by Wanda O'Rourke
"Kaylee called with GOOD news. I saw the incoming # and immediately thought... OH NOO. Thank you Kaylee for letting me know."
We responded:
"Sounds like Kaylee turned your 'OH NOO' into a 'YAHOO!' 🎉 Sometimes a call can feel like a surprise party, and it sounds like she brought the good vibes! Thanks for sharing your experience!"
Heather Hansen
April 2, 2025
5
out of
5
rating by Heather Hansen
"Melissa was very helpful, got me the best rates and made sure I had all my bases covered! Glad i went with State farm"
We responded:
"Thank you Heather! On behalf of Kameron and the crew at Kitterman State Farm, we are happy you went with us as well!"
Gwyn Wathen
March 31, 2025
5
out of
5
rating by Gwyn Wathen
"Recently purchased a new vehicle, Melissa was super easy to work with and got the new vehicle insured in no time. Great job Melissa!"
We responded:
"Fantastic to hear that Melissa made the process of insuring your new vehicle so smooth! We’re proud to have her on our team, and we appreciate your kind words about her service. Enjoy your new ride!"
Greg Buck
March 28, 2025
5
out of
5
rating by Greg Buck
"Just a quick note of appreciation for Melissa Rivers. She was very competent and helpful!"
We responded:
"We're excited to hear about your positive experience with Melissa! Her competence and helpfulness are truly valued, and we’re glad she could assist you. We appreciate your feedback!"
Chelsie Sears
March 26, 2025
5
out of
5
rating by Chelsie Sears
"Melissa is absolutely amazing and very sweet and helpful. I'm sure my questions were silly, but she was so helpful and kind."
We responded:
"Thank you for your kind words! We're so glad to hear that Melissa was able to assist you and make you feel comfortable with your questions. No question is silly, and we’re always here to help. We appreciate your feedback!"
Anna Luthy
March 26, 2025
5
out of
5
rating by Anna Luthy
"Matt is an amazing insurance agent! He was great to deal with and was able to save me a lot of money."
We responded:
"We're so glad to hear that Mat was able to help you save money and provide a great experience. Your satisfaction is our top priority, and we appreciate your support!"
Melanie Tish
March 26, 2025
5
out of
5
rating by Melanie Tish
"Ben has been beyond helpful in getting our new house covered. He is super easy to work with, knowledgeable & has a great personality 😊. After 10+ years with the same agent, switching companies was difficult, but Ben made us feel welcomed & valued. It was a seamless switch. I would & will recommend Ben to anyone looking for new insurance."
We responded:
"We really appreciate your glowing review! We're thrilled to hear that Ben provided such a positive experience during your transition. We appreciate your recommendations and look forward to assisting you for many years to come!"
Tommy Patton
March 25, 2025
5
out of
5
rating by Tommy Patton
"Ben Tordsen was great! Looking forward to working with him for a long time."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Ben made a positive impression. We look forward to continuing to work with you as well!"
Elliott Anderson
March 25, 2025
5
out of
5
rating by Elliott Anderson
"Melissa was efficient in getting back to me, assisting in completing necessary paperwork, and ultimately helping me protect what I care about. Thanks Melissa!"
We responded:
"Thank you, Elliott for the five-star rating! We’re honored to have you as a customer at our State Farm office in Rapid City, SD."
Bob Burdick
March 21, 2025
5
out of
5
rating by Bob Burdick
"Melissa is awesome got my car insurance updated right away"
We responded:
"Welcome to the Kitterman State Farm family Bob! "
Linda Heinrich-Gunn
March 21, 2025
5
out of
5
rating by Linda Heinrich-Gunn
"Kameron was great to work with! He went out of his way to make sure I got the perfect insurance for my needs. Highly recommend."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kameron was able to assist you in finding the perfect insurance for your needs. Your recommendation means a lot to us! If you ever need further assistance, please don't hesitate to reach out."
Rod Susan Gillett
March 19, 2025
5
out of
5
rating by Rod Susan Gillett
"We just purchased a vehicle and Melissa was extremely helpful and responded quickly to our request.. She was very courteous over the phone and was quick to respond through text message.. Thank you Melissa for your help…"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Melissa was able to assist you promptly and courteously during your vehicle purchase. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you need any further assistance, don’t hesitate to reach out. Enjoy your new vehicle!"
Jordan Hawley
March 18, 2025
5
out of
5
rating by Jordan Hawley
"Melissa, was very nice and broke down what my policy meant, and added a little extra coverage to feel better about being on the road. Thank you!"
We responded:
"Thank you for your feedback! We're glad to hear that Melissa took the time to explain your policy and provide you with additional coverage. Your peace of mind is important to us. If you need anything else, please don't hesitate to reach out!"
Junming Yue
March 17, 2025
5
out of
5
rating by Junming Yue
"Melissa is really kind and she helped us a lot."
We responded:
"We're thrilled to hear that Melissa was kind and helpful during your experience! Our team is dedicated to providing excellent service, and it's great to know we met your expectations."
Shelby Hartze
March 14, 2025
5
out of
5
rating by Shelby Hartze
"Kaylee was a lot of help renewing my homeowner’s insurance!"
We responded:
"We’re so glad to hear that Kaylee was able to assist you with renewing your homeowner’s insurance. Providing excellent service is our top priority, and we appreciate your trust in us!"
Amy Pennenga
March 14, 2025
5
out of
5
rating by Amy Pennenga
"I've bought insurance from them for years both on a personal level and for my small business. Very helpful and efficient! Kaylee and Ben in particular have stood out. Highly recommend to anyone!"
We responded:
"Thank you so much for your continued trust in us for both your personal and business insurance needs! We're thrilled to hear that Kaylee and Ben have made such a positive impact on your experience. If you ever need anything in the future, don’t hesitate to reach out. We’re here to help!"
Courtney Phillips
March 14, 2025
5
out of
5
rating by Courtney Phillips
"This office is the ALL TIME best group!! Efficient, friendly and always ready to help...I appreciate you all so much 👍 And Teilla, what a sweetheart! Thank you so much for all you do, you are AMAZING chica!"
We responded:
"Your kind words mean a lot to us! We’ll make sure to pass along your compliments to Teilla—she truly is amazing! We appreciate your support and look forward to assisting you again in the future!"
Hunter Roberts
March 14, 2025
5
out of
5
rating by Hunter Roberts
"Good experience, I worked with Kameron who had a great nature and was easy to talk to. No huge push to promote a certain service, if I said I didn’t want specific coverage for something (life insurance for example) that was the end of it. No further prodding or anything, which is great. We did do a video chat to walk through coverage and discuss everything, which was beneficial. Overall a really good experience and I now much far better prices for my insurance than my previous provider."
We responded:
"Hi Hunter, we're thrilled to hear that Kameron provided you with a comfortable and informative process without any pressure. It's great to know that you found the video chat helpful and that you’re now enjoying better prices for your insurance. Your satisfaction is our top priority, and we’re here to support you whenever you need assistance. Thank you for choosing us!"
Holli H.
March 14, 2025
5
out of
5
rating by Holli H.
"Melissa at Kitterman State Farm is amazing! I highly recommend working with her for all your insurance needs! She is the most thorough and professional individual I have worked with in a very long time! Highly recommend!"
We responded:
"We're delighted to hear that you had such a positive experience with Melissa at Kitterman State Farm. She truly goes above and beyond for our clients, and we appreciate your recommendation."
Bob Sieve
March 13, 2025
5
out of
5
rating by Bob Sieve
"I have been a State Farm Insurance policy holder for over 43 years. I don't file many claims, however when I do, service and quality are key. Melissa Rivers has been very helpful with timely responses and actions. Well done Melissa!"
We responded:
"Thank you so much for your kind words and for being a loyal State Farm policyholder for over 43 years! We truly appreciate your trust in us. We'll be sure to pass along your compliments to her. If you ever need anything else, don’t hesitate to reach out!"
Angel E
March 13, 2025
5
out of
5
rating by Angel E
"Mat was professional, pleasant and explained every detail of my policies. He also saved me money!!"
We responded:
"Thank you for the great review! We're happy to hear that your experience with Mat was a pleasant one. His dedication to providing excellent service really shines through, and we're glad he was able to save you some money too! We appreciate your feedback! "