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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paula Efta

May 20, 2026

5  out of  5
rating by Paula Efta
"Duke was great, got back to me in a timely fashion and was both professional and fun to work with."
We responded:
"We’re thrilled to hear that! Thanks for sharing that Duke was quick to respond and great to work with—both professional and fun. We really appreciate your business and hope to see you again soon! ~Bruce Kitterman State Farm"
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Mark Prall

May 15, 2026

5  out of  5
rating by Mark Prall
"Ben was great to work with. He was efficient and saved me a lot of money. I would highly recommend them. And already have."
We responded:
"Thank you for taking the time to leave us a review! We’re glad Ben was efficient and helped you save money. If you ever need anything else, we’re here to help—thanks again for recommending us!"
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Audrey Montileaux

May 14, 2026

5  out of  5
rating by Audrey Montileaux
"Melissa was very patient with me in the process of insuring a new camper. She is extremely fast in getting back with me about quotes and questions I had on my daughter’s policy. Her attention to detail and excellent customer service is greatly appreciated!"
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Doug Stockman

May 11, 2026

5  out of  5
rating by Doug Stockman
"We met with Ben the other day to review our insurance policies. He did a great job, couldn't have been more helpful."
We responded:
"Thank you for taking the time to share your experience! Ben will be thrilled to hear how helpful he was during your policy review. We’re grateful for the opportunity to help!"
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Cin Kin

May 8, 2026

5  out of  5
rating by Cin Kin
"Bruce did an excellent job in reviewing our insurance policies, financial goals and made recommendations. We needed to update our home and auto policies and add riders. He explained every thing well and what we needed and did not need Bruce was extremely professional and we felt listened to."
We responded:
"Thank you for the fantastic review! We’re glad Bruce was able to thoroughly review your insurance policies, discuss your financial goals, and provide clear recommendations. It’s wonderful to hear you felt listened to throughout the process. We appreciate your trust and the opportunity to help with your home and auto updates and added riders."
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Beth Cowles

May 8, 2026

5  out of  5
rating by Beth Cowles
"Teilla did an amazing job assisting me with my insurance needs!"
We responded:
"Appreciate the kind words! So glad Teilla could help with your insurance needs."
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Trent Culver

May 7, 2026

5  out of  5
rating by Trent Culver
"Matt Hamaker helped me out tremendously, he gave me a great quote in no time at all I highly recommend"
We responded:
"Hi Trent, thank you for taking the time to leave such a kind review! Mat is awesome—he’ll be thrilled to hear you had a great experience. We appreciate your recommendation."
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Mary Gould

May 7, 2026

5  out of  5
rating by Mary Gould
"Duke was so helpful. He is very knowledgeable and I received top rate customer service"
We responded:
"Hi Mary, thank you! Duke is truly knowledgeable—and we’re happy you received excellent customer service. We appreciate your recommendation."
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Randy Harris

May 6, 2026

5  out of  5
rating by Randy Harris
"Hi - Just giving a shout out to Melissa. She worked with me on a few insurance matters that needed addressed including a new car. She’s very knowledgeable and worked diligently, keeping me informed at each step, as she was able to get everything addressed. She’s professional and a great communicator. I’ve been insured with State Farm for over 50 years - houses, cars, boats, and motorcycles."
We responded:
"Hello Randy, thank you for taking the time to leave such a thoughtful review. We’re pleased to hear that Melissa provided knowledgeable, diligent support with your insurance needs, including your new car. We also appreciate your long-standing trust in State Farm for your house, boat, cars, and motorcycles."
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Edward Starr

May 6, 2026

5  out of  5
rating by Edward Starr
"Waste - means good in lakota. Mat was great"
We responded:
"Thank you for taking the time to leave such a kind review. We’re pleased to hear that Mat was great and provided the support you needed. We truly appreciate your words and your trust in our team."
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Kathy Starr

May 6, 2026

5  out of  5
rating by Kathy Starr
"Matt was our super help for state farm insurance"
We responded:
"Hello Kathy, thank you for your thoughtful review. We’re glad to hear that Mat provided excellent support with your State Farm insurance. Your comments mean a great deal to our team, and we appreciate your continued confidence in us."
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Mary Achiaa Agyarko

May 5, 2026

5  out of  5
rating by Mary Achiaa Agyarko
"Kameron was very professional when I spoke to him. he took his time to explain everything to my understanding, what liked most was the fact that he didn’t try to force anything on me. I really appreciate him"
We responded:
"Thank you, Mary, for your review. We’re grateful that Kameron was professional, communicated thoughtfully, and explained the process in a way that you could understand. We appreciate your trust and kind words."
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M3F

May 5, 2026

5  out of  5
rating by M3F
"We've had State Farm for years and Kittermans office will take care of you. Ask for Melissa because she rocks and will have you insured in minutes!!"
We responded:
"We truly appreciate you being with State Farm for years! Thanks for trusting the Kitterman office—Melissa will be so happy to hear this. We’re here whenever you need us. Enjoy the ride! 🏍️"
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Megan Rawstern

May 5, 2026

5  out of  5
rating by Megan Rawstern
"Working with Duke was a great experience, very kind, knowledgeable, and honest! Would definitely recommend to anyone! He was very flexible with in reason for appointment and meeting times! On the plus side we were able to save some money switching to State Farm!"
We responded:
"Hi Megan, thank you for the wonderful review! It means a lot to hear Duke was flexible with scheduling and that the process was smooth from start to finish. We’re especially happy you were able to save with State Farm. Thanks again for your trust!"
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Kelsey Herman

May 4, 2026

5  out of  5
rating by Kelsey Herman
"Kameron C. was so helpful when it came to getting me the best car insurance that would not only be the best for me, but for my budget! His fun personality and caring attitude definitely made the whole process feel less intimidating and like a hassle!"
We responded:
"Thank you for taking the time to share your feedback! We’re excited to hear Kameron was able to help you secure the best car insurance option that worked for you. His upbeat, caring approach really matters—and we’re glad it made everything feel less intimidating. We appreciate you!"
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Steve Tish

May 4, 2026

5  out of  5
rating by Steve Tish
"Melissa is awesome at Bruce Kitterman State Farm Insurance… outstanding and prompt customer service👍"
We responded:
"Hi Steve, thank you for taking the time to leave a review. It means a lot to hear that Melissa delivered prompt, outstanding service. We’re proud to have her on our team—thanks again for choosing Bruce Kitterman State Farm!"
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maximillian k

May 1, 2026

5  out of  5
rating by maximillian k
"Melissa has always been extremely knowledgeable and helpful with helping me to take care of my camper van"
We responded:
"Thanks so much! We’re happy Melissa could help you stay on top of your camper van. We appreciate your support!"
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TC Sullivan

May 1, 2026

5  out of  5
rating by TC Sullivan
"Teilla at Kitterman's Insurance is amazing. So kind and knowledgeable. She provides great service and a wonderful customer experience that is lacking at most companies today. Customers have choices. Clearly she gets it. Thank you Teilla!"
We responded:
"Hi TC, thank you for sharing your experience! Teilla is passionate about helping customers feel confident and supported, and it means a lot to hear that reflected in your visit. Thanks again for trusting Kitterman’s Insurance!"
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Megan Sevening

April 30, 2026

5  out of  5
rating by Megan Sevening
"Teilla was able to get me a great deal bundling my auto and renters insurance. She’s been such a great help and I’m so happy I chose to go with State Farm"
We responded:
"Hi Megan, appreciate you taking the time to share your experience. It’s great to know Teilla was able to secure a strong bundle rate for your auto and renters' insurance. Thanks again for trusting us."
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Jessica Douglas

April 30, 2026

5  out of  5
rating by Jessica Douglas
"Bruce was amazing and found me a great rate on a great automotive plan! I'd recommend State Farm to everyone! Thank you Bruce! 😊"
We responded:
"Hi Jessica, thank you for the wonderful review! We’re glad Bruce helped you land a great rate on a great auto plan. We really appreciate your recommendation of State Farm—thanks again!"
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Ben Larson

April 30, 2026

5  out of  5
rating by Ben Larson
"Working with Duke has been awesome! He maximized my savings for my home, auto, umbrella and rental insurance. I would highly recommend both Duke and Bruce Kitterman State Farm as your go to insurance company for service and savings!"
We responded:
"Hello Ben, thank you for taking the time to share your experience. It means a lot to hear Duke delivered great savings and service for your home, auto, umbrella, and rental insurance. We’re grateful to have you with Bruce Kitterman State Farm!"
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Tiffany Graves

April 29, 2026

5  out of  5
rating by Tiffany Graves
"I recently worked with Duke for my auto and homeowners insurance and I cannot recommend him enough! After a very stressful and unprofessional experience elsewhere, Duke was a huge weight off my shoulders. He was incredibly thorough, made sure everything was accurate and took his time to explain every detail of my coverage. Extremely grateful!"
We responded:
"Hi Tiffany, thank you so much for the wonderful review! We’re truly glad Duke was able to take the stress off your shoulders after your previous experience with other auto and home insurance providers. It means a lot to hear that he was thorough, ensured everything was accurate, and took the time to explain every detail of your coverage. We truly appreciate your trust and your recommendation. If you ever need anything, we’re here to help!"
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Lindsey Wise

April 28, 2026

5  out of  5
rating by Lindsey Wise
"We are moving back to Rapid City from Alaska and everything has been sooo stressful EXCEPT getting insurance sorted out. We have 2 vehicles, a new home, life insurance, a teenager who is about to start driving & a couple surety bonds. We've been working with Ben and it has been a fantastic experience. Friendly, efficient, and extremely helpful. Five stars all the way, we highly recommend this office!"
We responded:
"Thank you so much for the 5-star review! We know how stressful moving can be—especially when you’re getting vehicles set up, securing a new home, arranging life insurance, and making sure everything’s in place with a teenager who is about to start driving. We’re so glad Ben was able to help and make the process smooth, friendly, and efficient. We truly appreciate your recommendation, and we wish you all the best as you settle back into Rapid City!"
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Matthew Knight

April 16, 2026

5  out of  5
rating by Matthew Knight
"I worked with Kameron and he was very knowledgeable and professional"
We responded:
"Thank you for your feedback! Kameron takes great pride in delivering knowledgeable and professional service, and we’re happy to hear that reflected in your experience. We appreciate your support!"
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Ashley Vachon Knight

April 16, 2026

5  out of  5
rating by Ashley Vachon Knight
"we worked with Kameron and he was really professional, and very knowledgeable. he was very friendly and took his time explaining everything to us, definitely recommend him especially if you are new to getting insurance."
We responded:
"We really appreciate you sharing your experience! Kameron is dedicated to making sure every client feels comfortable and well-informed, so it’s great to hear he made a positive impact. Thanks for recommending him—especially to those new to insurance. We’re here whenever you need us!"