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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Shamayam

November 4, 2026

5 out of 5 rating by Shamayam
"Very easy and straightforward process to get quoted and start a new auto insurance policy. Kameron was a informative and flexible. If the quotes stay amazing , I wouldn’t mind sticking around with State Farm and this office"
We responded:
"Thank you for the great review! We’re glad Kameron made getting a quote and starting your policy easy and straightforward. We appreciate you choosing our office and hope to keep providing great coverage and service. Welcome to Bruce Kitterman State Farm!"
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Megan Catalano

November 3, 2026

5 out of 5 rating by Megan Catalano
"Mat was incredibly helpful. He secured me a significantly lower rate than my previous insurance and explained everything in a way that was easy to understand! Highly recommend!"
We responded:
"Thank you for the kind words! We’re so glad Mat could find you a lower rate and make everything easy to understand. We appreciate your recommendation and are happy to have you with us!"
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Ben Partridge

October 30, 2026

5 out of 5 rating by Ben Partridge
"Duke gave me wonderful advice and I think I’ll give him the green light!"
We responded:
"Thanks so much for sharing! We’re glad Duke’s advice was helpful—and excited you’re ready to move forward. We appreciate your support!"
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Wesley Fleischhacker

October 30, 2026

5 out of 5 rating by Wesley Fleischhacker
"Excellent service from Melissa. We added a new car to our coverage. She was so friendly and helpful. She went the extra mile to text me about amounts for our monthly bill and when we had last minute changes, she promptly handled them. This is the best customer service we have ever received from our insurance. Thank you so much Melissa"
We responded:
"Thank you for sharing your experience! We’re thrilled Melissa was able to help with your new car and keep you informed about your monthly bill. Her prompt support and attention to detail are exactly what we strive for. We’ll make sure she sees your kind note!"
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Jess H

October 29, 2026

5 out of 5 rating by Jess H
"Ben is always helpful, quick to respond and nice to work with. Regarding the cost question, we all always wish insurance could be cheaper right. :)"
We responded:
"Thank you for the kind words! We’re glad Ben has been helpful and quick to respond. And yes, we all wish insurance cost a little less! We appreciate you choosing us."
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Forry Flaagan

October 28, 2026

5 out of 5 rating by Forry Flaagan
"Fast and friendly. Has the costomer’s best interest in mind."
We responded:
"Thank you for the kind review! We’re glad you had a fast, friendly experience and felt we had your best interests in mind. We appreciate your support!"
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Clinton Wayne

October 28, 2026

5 out of 5 rating by Clinton Wayne
"Ben is great! Awesome customer service and always helpful and respond quickly to all inquiries. This agency is fortunate to have him there!"
We responded:
"Thank you for the wonderful review! We’re so glad Ben has been helpful and responsive. We’ll be sure to share your kind words with him—he’ll really appreciate them! We’re fortunate to have him on our team, too."
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Kim Juarez

October 28, 2026

5 out of 5 rating by Kim Juarez
"Kameron made purchasing my renters insurance policy a breeze and walked me through every step!! Moving to a different state has definitely had its hurdles, but the entire team here made me feel welcome and took a lot of stress off my shoulders when it came to protecting my possessions!"
We responded:
"A big move comes with plenty to manage, so we’re happy we could make getting your renters insurance one less thing to worry about. We’ll pass your kind words along to Kameron and the team—thank you for trusting us with your coverage!"
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Reed Wordeman

October 27, 2026

5 out of 5 rating by Reed Wordeman
"I have worked with Duke on a few of my vehicles and he has always gotten me insurance within 10 minutes of me initially texting him. Super easy process and great guy to work with."
We responded:
"Thanks for the great review! It’s awesome to hear Duke has made insuring your vehicles quick and easy. We appreciate your continued trust and will be sure to share your kind words with him!"
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Joseph Katzung

October 27, 2026

5 out of 5 rating by Joseph Katzung
"Kameron was very helpful. We moved from a different state and he helped us get set up here. He was very informative and helped explain issues we had with a previous insurance agency. He is personable and great at explaining the intricacies of insurance so we can make the best decisions for us."
We responded:
"We’re delighted Kameron could help make your move and insurance transition smoother. Helping you understand your coverage and choose what works best for you is important to us. Thank you for the thoughtful review—we’ll make sure Kameron sees it!"
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Mark Hinz

October 24, 2026

5 out of 5 rating by Mark Hinz
"Melissa was great help. Knowledgable & efficient, a credit to the agency!!"
We responded:
"Thank you for the kind words! We’re so glad Melissa was able to help. We’ll be sure to share your feedback with her—she’ll really appreciate it."
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Gary Havens

October 23, 2026

5 out of 5 rating by Gary Havens
"I just had a quick question about my policy and Stephanie took care of it and answered everything I needed within two minutes… I’m extremely happy I switched to State Farm … Everybody in the office is amazing !!!!"
We responded:
"We’re delighted to hear Stephanie got everything sorted so quickly! Thanks for choosing our State Farm office and for your kind words about the whole team. We’re always here whenever you need us!"
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Emaly Keever-Pate

October 23, 2026

5 out of 5 rating by Emaly Keever-Pate
"Mat is so great! Amazing customer service, very knowledgeable, kind, and all around wonderful. Helped me to find the best possible rate."
We responded:
"We appreciate your kind review! It’s great to know Mat made the process easy and helped you find a rate that worked for you. We’ll share your feedback with him—thanks for choosing our office! ~Bruce Kitterman State Farm"
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Kevin Willan

October 23, 2026

5 out of 5 rating by Kevin Willan
"Very helpful staff, mat was very knowledgeable and made quick work of getting me a quote for home and auto. Would definitely recommend to friends and family"
We responded:
"Thank you for the recommendation! We’re glad Mat was able to quickly put together your home and auto quote and make the process easy. We appreciate you choosing our office and sharing your experience!"
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Spencer Garrett

October 23, 2026

5 out of 5 rating by Spencer Garrett
"Ben Was super helpful and easy to work with"
We responded:
"Thanks for sharing your experience! It’s great to hear Ben was easy to work with and provided helpful service. We appreciate your support!"
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Rochelle Katzung

October 23, 2026

5 out of 5 rating by Rochelle Katzung
"We have had a great experience with Kameron at state farm! He was very quick to respond to questions and worked hard to help us get exactly what we needed for our insurance. We were switching from a different state farm and he went out of his way to assist with the transition and help us get settled in to the area. We also rely appreciated his honesty and clarity on the process. We would highly recommend Kameron to work with!"
We responded:
"Thank you for the thoughtful review! We’re so glad Kameron made your transition smooth and took the time to answer your questions with honesty and clarity. We appreciate your recommendation and are happy to have you with our office!"
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joseph Rice

October 22, 2026

5 out of 5 rating by joseph Rice
"Friendly and knowledgeable people, and Melissa is wonderfully helpful"
We responded:
"Thank you for the kind words! We’re glad you had a great experience with our team, and we’ll be sure to share your compliment with Melissa. We appreciate your support!"
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Juan Rivera

October 20, 2026

5 out of 5 rating by Juan Rivera
"Duke is great, helped me out a lot, he's my captain america!"
We responded:
"Thanks so much for the kind words! We’re glad Duke was able to help—you’re in great hands with our very own Captain America! ~Bruce Kitterman State Farm"
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braniff smith

October 9, 2026

5 out of 5 rating by braniff smith
"Melissa went the extra mile getting my windshield claim straightened out . Melissa knows how customer service works. :-)"
We responded:
"Thanks for sharing your experience! We’re glad Melissa made the claims process smooth and took great care of you. We’ll pass along your kind words!"
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Rick Durante

October 6, 2026

5 out of 5 rating by Rick Durante
"Kameron provided exceptional customer service while shopping for home and auto insurance. He was always available to answer questions and through the insurance company maze State Farm stood out ! I’m excited to be a new customer! I would also like to recognize Ashlie for assisting me with our auto insurance cards! Bruce Kitterman , you have a great team here and I’m confident you will continue to build on it!"
We responded:
"We really appreciate you taking the time to share this, and we’re so glad you had a great experience! Kameron and Ashlie will be thrilled to hear your feedback. Welcome to State Farm—we’re grateful you chose our team for your home and auto insurance, and we look forward to being here whenever you need us."
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Thomas Goergen

October 2, 2026

5 out of 5 rating by Thomas Goergen
"I've insured everything with State Farm for over 25 years, including my old cars. And now their new collector car relationship with Hagerty is a welcome improvement. Stephany at Bruce Kitterman helped make the transition smooth for my 1926 Dodge Brothers as well as my 1950 Chevy car. She was knowledgeable, personable without being mushy, and got back with me when she said she would."
We responded:
"We really appreciate your longtime loyalty to State Farm and are delighted we could help with your collector cars. Thanks for recognizing Stephany’s knowledge, clear communication, and follow-through. We’ll make sure she sees your kind words. Enjoy your 1926 Dodge Brothers and 1950 Chevy!"
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Braydon Wilson

September 30, 2026

5 out of 5 rating by Braydon Wilson
"Ashlie is always quick to respond to any questions I have, and very friendly. Thank you for all you do."
We responded:
"Thank you for the great review! We’re so happy to hear Ashlie was quick, friendly, and helpful. We appreciate you!"
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G B

September 30, 2026

5 out of 5 rating by G B
"Ashlie provides an easy and accessible experience to something I usually find stressful. Her knowledge is presented in a way I can digest while also being accompanied by great bedside manner! I would definitely recommend her to anyone looking…"
We responded:
"Thank you so much for your thoughtful review! We’re really glad to hear Ashlie made your experience feel easier and more accessible, especially with something that can often be stressful. Her knowledge and bedside manner are exactly what we strive for, and we truly appreciate your recommendation."
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Haylie D

September 30, 2026

5 out of 5 rating by Haylie D
"Getting insurance can be so frustrating. I was super confused and overwhelmed on how to even begin with ensuring my new home and car together with a new company but Ashlie made me feel so at ease! She walked me through all of my options, broke it down, so I understood what it meant and what I would be looking at for coverage and how much the bills would cost each month. Didn’t make me feel dumb for the questions I asked and made me feel like I had someone I trusted on my side! Highly recommend Bruce Kittermans office and ask for Ashlie Mahlen!"
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Sallie Wald

September 30, 2026

5 out of 5 rating by Sallie Wald
"I spoke to Ashlie this week, just wanted to say that she was super helpful and very pleasant 😊"
We responded:
"Hi Sallie, thank you for the wonderful review! We’re so happy Ashlie was able to walk you through your home and car insurance options in a way that felt understandable and supportive. We really appreciate your trust and your recommendation—please don’t hesitate to reach out anytime."