Office Hours
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Bruce Kitterman
Office Hours
Address
Rapid City, SD 57701
East of Monument Hospital, just off the intersection of Cambell St & Fairmont Blvd!
Office Hours
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
Contact me to schedule a virtual meeting
-
Phone
(605) 348-2525 -
Fax
(605) 348-2526
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Office Info
Office Hours
Contact me to schedule a virtual meeting
-
Phone
(605) 348-2525 -
Fax
(605) 348-2526
Languages
Simple Insights®
Protect your vehicle from gas theft
Protect your vehicle from gas theft
Check out these gas theft prevention tips to help keep thieves from stealing fuel from your vehicle.
State Farm® supporting The Humane Society
State Farm® supporting The Humane Society
When a disaster strikes, Joanne Bourbeau is ready to deploy her teams to help. She helps create a disaster plan that includes your pet.
Cashing out your 401k or taking a 401k loan: What you need to know
Cashing out your 401k or taking a 401k loan: What you need to know
Whether you are considering cashing out your 401k or taking a loan from it, consider this information to help you make an informed decision.
Social Media
Viewing team member 1 of 10
Ben Tordsen
Office Manager
License #19369941
I was born in Missouri and moved to South Dakota soon afterwards. I grew up in Rapid City and have lived here since 2001. Most of my childhood was spent outdoors in the midst of the Black Hills. I am passionate about many things in life. Most of all, my beautiful wife, our family dog, and anything that rolls down the road.
After working in the automotive industry, I am beyond excited to be a part of the Bruce Kitterman State Farm agency. Through my experience I’ve learned first-hand the value of having a sound insurance plan in place. I look forward to helping our customers understand the important role insurance has in everyday life!
Viewing team member 2 of 10
Mat Hamaker
Team Leader
License #20479796
I am proud to call the beautiful Black Hills of South Dakota home. I was born right here in Rapid City and grew up in Hot Springs. After a few moves around the Midwest, life brought me back home. I am happily married with two young children who keep me grounded. In my former career, I was a licensed Locomotive Engineer & Conductor. When I have time, I love to hunt & fish, especially with family and friends. When I can't get outdoors, I still enjoy the occasional video game as well.
I am very proud to be part of the Kitterman State Farm team. I love learning and sharing my knowledge and stories with people. I value my relationships with our customers. I truly believe here at Kitterman State Farm, we are a family and our customers are part of that family.
Viewing team member 3 of 10
Melissa Rivers
Customer Service Manager
License #20643327
Viewing team member 4 of 10
Teilla Drury
Customer Service Representative
License #21271652
I have worked in Customer Service since I was 15. I enjoy helping people and look forward to continuing that mission with Kitterman State Farm. I also love the outdoors, as long as the weather cooperates, spending time with my family and video games.
I was born in Sturgis, SD where I spent half of my childhood before moving to Gillette, WY. After finishing high school, I moved back to Rapid City in 2014. Growing up, I spent a lot of time with my aunt, who was a foster parent, which inspired me to follow in her footsteps. I currently have two amazing foster kiddos, a 5-year-old Dogue de Bordeaux and an 11-year-old cat.
Throughout my professional career, I have worked in some form of Customer Service. In fact, I have enjoyed a working with customers since entering the work force at 15 years old. I get great joy from helping people any time I can. I look forward to continuing that mission with Kitterman State Farm. When I am not working hard to help others both personally and professionally, I greatly enjoy the outdoors (as long as the South Dakota weather cooperates!). Also, I always love spending time with my family and my favorite video games.
Viewing team member 5 of 10
Kaylee Gooch
Customer Service Representative
License #21386559
Hi everyone! My name is Kaylee, and I’m thrilled to be a part of the Kitterman State Farm team. I was born and raised in Rapid City, where I attended Rapid City High School and graduated a year early. Coming from a family with a background in insurance, I obtained my insurance license at 18 to follow in my parents' footsteps.
In my free time, I enjoy watching documentaries, crocheting, and reading. If I’m not indulging in those activities, you can find me spending quality time with my family. I look forward to contributing to the team and growing together!
Viewing team member 6 of 10
Duke Mickle
Account Manager
License #20548707
I was born in Northern Minnesota and spent the majority of my childhood in the farm country of Western Minnesota. While in college at North Dakota State, I spent every summer working in Keystone, SD and fell in love with the Black Hills area. I moved to Rapid City permanently in 2021 and began my career in the tourism industry. Through that experience, I grew a great appreciation for the Black Hills and the communities within.
Living roughly 600 miles from most of my family, my friends are some of the most important people in my life and I spend much of my free time with them. I love the outdoors and spend as much time as I can doing anything outside. I enjoy everything football, disc golfing, hiking, and traveling.
After going through a severe injury myself, I quickly came to realize the importance of quality insurance and the life-saving difference it can make in an individual’s life. After that experience, a career in insurance just made sense for me. I have always been passionate about helping people and meeting new people in the community, and at Kitterman State Farm, I am able to do just that. It is a privilege to be a part of this team and to be in a position that allows me to service the awesome people of Rapid City and all of South Dakota.
Viewing team member 7 of 10
Kameron Cochran
Account Manager
License #21039618
Growing up in Sturgis, South Dakota, I always dreamed of exploring different parts of the United States. After graduating college, my fiancé and I embarked on a journey, living in South Carolina and Florida while I worked as a Power Lineman. Seeking a career change, we returned to South Dakota, where I pursued my passion for helping people through real estate and eventually transitioned into insurance at Kitterman State Farm.
In my free time, I relish outdoor activities, fitness routines, and quality moments with my fiancé and our dogs. Whether at lakes or beaches, I find joy in swimming, hiking, and simply appreciating the scenery. The gym has been a consistent part of my adult life, contributing to my well-being. Traveling is a shared passion, with plans to explore a new country every year. Amidst all these pursuits, spending time with my fiancé and dogs remains my favorite, something I eagerly anticipate every day.
Viewing team member 8 of 10
David Salazar
Account Manager
License #21389390
I was born and raised in Sturgis, South Dakota, where I spent the first 26 years of my life. My wife and I are both from this area but were seeking new opportunities, so we moved our family to Kansas. There we spent 17 wonderful years building our lives together with our children. In 2025, we made the heartfelt decision to return to the Black Hills, embracing the beauty and communities we have always cherished.
With a rich background of 25 years in the military, I bring dedication, discipline, and a strong sense of service to my work. Outside of my professional life, I enjoy spending quality time with my beautiful wife and three children. Our family loves exploring the outdoors through hiking and camping adventures. I am also an avid golfer, often hitting the links with friends and family.
I am very excited to bring my commitment and passion to helping customers navigate their insurance needs with confidence and care!
Viewing team member 9 of 10
Erica Dustin
Account Representative
License #21645971
I grew up in rural Southern California before moving to the Sierra Nevada mountains of Northern California after high school. I worked as an Executive Assistant for a state prison and then as a Loan Officer for a local credit union. In 2025, my husband and I were blessed with the opportunity to move to out of the state and after lots of research and road trips, we chose Rapid City. I am so excited and grateful for the opportunity to serve the community working for Kitterman State Farm. In my professional career, I have found my purpose in ensuring that customers leave happy and wholly satisfied that their individual needs were met. I look forward to bringing that purpose to your insurance!
In my free time, I am truly a homebody. I am an avid reader and can usually be found with my kindle in hand. My Bloodhound, Grizz, is my personal shadow and follows me around all day, usually begging for scraps of whatever I’m eating (we also enjoy being a taste tester for anything my husband cooks on the smoker!). I’m looking forward to having more usable garden space and attempting to remedy my brown thumb!
Viewing team member 10 of 10
Jamie Bazoon
Customer Service Representative
License #20775478
I was born and raised in Indiana, where I lived the first 24 years of my life before getting married. My first marriage was to a member of the military which allowed me to see a lot of this beautiful country. I have lived in North Carolina, Tennessee, and Texas. My favorite was North Carolina. Of all the places I visited, I loved Wilmington most because of the beautiful beaches.
Eventually, my two boys and I moved back to Indiana where I currently live with my partner of the last two years. The boys are in taekwondo and that keeps all of us busy. I even participate sometimes! When we’re not taking each other down on a taekwondo mat, we like to play board games and enjoy movie nights as a family. Our family is rounded out by our dog Keano and our cat Arlo, who’s black and white, and looks like he’s wearing a permanent tuxedo.
I started with State Farm in July of 2023. I worked in my first office for about a month before the agent was promoted within State Farm and moved to another state. After abruptly losing my childcare, I needed something with more flexibility to be able to be home with the kids before and after school. The State Farm opportunity has provided me to work in a remote position with multiple agents in a support role specializing in helping customers. I currently work part time in four different offices across Indiana, South Dakota, Wyoming, Delaware, and Pennsylvania. I am excited to be part of Kitterman State Farm!
Rapid City, SD Full Time
Rapid City, SD Full Time
Rapid City, SD Full Time
Rapid City, SD Full Time
Rapid City, SD Full Time